Q. What are the standards for staff working in Aged Care Facilities?
A. You have every right to expect that the staff working in a facility you are considering are fully trained to the highest standard. We encourage you to ask for proof of this fact. Aged Care Homes are subject to an accreditation process and must pass a series of compulsory checks to operate. They can also be subject to spot checking, a process fully supported by Primelife who believe that only services which consistently meet high quality standards should be allowed to operate.
Q. What kind of personal care can I expect to receive?
A. This is something you should discuss with your intended place of residence. At Primelife you should expect the very best care available, from expertly trained compassionate people who love what they do.
Q. Where do I find out about costs?
A. Understanding costs can be daunting but it is no less important. The best thing to do is have a chat with your accountant or financial advisor, or visit our Planning Ahead section which will give you an overview of the costs involved. You can also contact an aged care advisor for more specific information.